Remote Backup
Step-by-Step Instructions

HOW TO USE REMOTE BACKUP
Please follow the below step-by-step instructions. If you have any questions please contact your account rep, or our tech support department for assistance:

Free Technical Support: 1 (866) 805-1991

STEP 1 - Run the Setup Program
STEP 2 - Define a Remote Backup Job
  • From the Start menu, open the "Novasoft" folder and launch the "Handy Backup" program.
  • Press "Close" on the tip screen
  • Choose "New Item" from the File menu, or toolbar.
  • Enter a name for the backup set, for example: "Remote Backup".
  • Click Next
  • Use the "Add" button to add Folders and/or Files to backup.
    You may add multiple items to the list to backup. Within the list, you can expand folders to see the items within the folders that are selected for backup.
  • Click Next
  • Choose the "FTP" option for the destination
  • Enter the following information, example screen shown here:
    Note: use the information provided when signing up for the below fields, and enter all information in lowercase.
     


  • Click Next, confirm file options
    (incremental: all files will be backed up initially, then all changed files)
  • Click Next (after reviewing the advanced options)
    You have the option to automatically compress files, which may speed up the backup, and you can encrypt files using a password. If you are not sure about these settings, just ignore them for now.
  • Click Next (after reviewing the scheduling options)
    You have the option to schedule the backup to run at predetermined times or startup/shutdown events.
  • Click Finish
    •
STEP 2 - Define a Remote Backup Job
  • From the Start menu, open the "Novasoft" folder and launch the "Handy Backup" program.
  • Press "Close" on the tip screen
  • Choose "New Item" from the File menu, or toolbar.
  • Enter a name for the backup set, for example: "Remote Backup".
  • Click Next
  • Use the "Add" button to add Folders and/or Files to backup.
    You may add multiple items to the list to backup. Within the list, you can expand folders to see the items within the folders that are selected for backup.
  • Click Next
    •
STEP 3 - Running the Backup Job:
  • To run the backup job manually:
    Right-click on the new backup job and choose "Execute"
    This will run the backup. Look at the log in the bottom panel to see if any errors occur. Errors are usually caused by incorrect login information for the Web Drive, or a disconnection from the Internet.
  • If you chose to schedule the backup, the job will run automatically at the predetermined time. Be sure to leave your PC on and Internet connected for the backup to run.
    •
STEP 4 - How to Restore Files:
Right-click on the backup job and choose "Restore" to restore the files that were backed up. (additional options for file restore are available also)

STEP 5 - Detailed Online Backup Help:
Click on the Help menu and choose "Contents" for a detailed list of online Help topics. If you need further assistance, you may contact:
support@filesanywhere.com

STEP 6 - Login to FilesAnywhere on the Web:
You can access the files you have backed up using any web browser, by logging into your FilesAnywhere account at:  https://backup.filesanywhere.com
Using this web interface, you can download files, upload files, send files to anyone, share entire folders with other FilesAnywhere Remote Backup users, and much more.

Important Note: If you change your password on the FilesAnywhere web site, the FTP password for backups will not be changed. These passwords are maintained separately. If you need to change your FTP password, please notify support@filesanywhere.com.

Optional - Defining an Automated Synchronize Job
This optional step sets up a job to automatically synchronize designated folders between your PC and your FilesAnywhere remote storage. This feature is handy when
  • From the Start menu, open the "Novasoft" folder and launch the "Handy Backup" program.
  • Press "Close" on the tip screen
  • Choose "New Item" from the File menu, or toolbar.
  • Enter "Synchronize" for the name.
  • Select the "Synchronize item" option for the item type
  • Click Next
  • Specify a local folder for the First Folder (click to browse)
  • Choose the "FTP" option for the destination
  • Enter the following information, example screen shown here:
    Note: use the information provided when signing up for the below fields, and enter all information in lowercase.
     

     

  • Choose "Mirror both folders" to allow synchronization both ways. We recommend the "copy newer" option to ensure the most current version of all files exist at both locations.
  • Click Next
  • Click Next (after reviewing the advanced options)
    You have the option to schedule the backup to run at predetermined times or startup/shutdown events.
  • Click Finish
  • Right-click on the new synchronize job and choose "Synchronize"
    This will manually synchronize the folders you selected. Refer to the log in the bottom panel to see if any errors occur. Errors are usually caused by incorrect login information for the FTP connection, or a disconnection from the Internet.
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